The Rainmaker Group offers scientifically-based employee selection solutions and employee retention strategies that will help your organization increase profits ...

Investment in quality jobs for hourly workers makes good business sense. The CitiSales Study, one of the first major research studies to focus on employee ...

Best Upon Request offers on-site concierge services designed to increase employee productivity and reduce stress leading to enhanced employee retention. ...

How-to products, e-learning and consulting for the call center industry. Purchase detailed instructional products on our web site or personalized consulting ...

Dr. Mark Newton focuses on workforce development from professional development and employee retention to customer service/sales training and career enhancement ...

Insights For Performance is a technology driven human capital and management consulting firm. IFP provides services and solutions to assist businesses in their ...

Knowlagent provides on-demand call center agent management to more than 200,000 call center agents around the world every day. Knowlagent clients use our ...

Employee assessments help employers hire, manage and promote effectively and efficiently. Assessment focuses include integrity testing, 360 surveys, ...

VIDA Management Consultants provides contact center process consulting and performance management consulting services that resolve call center operational and ...

raise the performance of your new hires and all current employees.